A Sales, Testing and Fitting Guide for Quality Hearing Care   A conversational course using proven self-learning methods. Programmed for rapid learning, this material is expressly tailored for the Hearing Aid Dispenser.  Specific Vocabulary that you may need to communicate with Spanish speaking clients; from the First Telephone Call to the Completion of the Sale. 2-1/2 Hours of Practical Bilingual Audio Programming on three C60 Audio Cassettes, plus Study Guide and Phrase Dictionary in a durable vinyl album. Recordings of native voices speaking with perfect pronunciation. Culture etiquette and social customs are highlighted. Topics Covered Introduction and Overview Greetings Telephone Communications Hearing, Testing, Including Air, Bone, Masking and Speech Completion of Testing                                                                   Summary and Explanation of Test Results             Recommendations                                                            Description of Different Hearing Instruments Manufacturer and Model Recommendation                              Cost Terms of Sale                                                             Agreement to Purchase Ear Impressions Fitting Post Testing Summary: Close of Transaction, and Consultation $65.00  plus $4.00 Shipping and Handling, applicable sales tax.                                              Order Form